Our network features 400+ dentists conveniently located across the UK, so you're never too far from an approved professional. You’ll find out where your nearest dentist is during your initial consultation.

For the best results, your clear aligners need to be worn for 20-22 hours every day. Ideally, you should only remove them to eat, drink and brush your teeth.

Always remove your clear aligners before eating and drinking, as they can be easily damaged or stained (even by soft drinks). You can only drink water with your clear aligners in.

It’s a good idea to brush your teeth before replacing your aligners, as food particles may make the inside of your aligners dirty, leading to bad odours.

If you only wear aligners at night, you won’t achieve the tooth movement necessary for a straighter smile. For the best results, your aligner should be worn for 20-22 hours per day.

After you finish your aligner treatment, the bones under your teeth will still be regrowing. Without retainers, they may go back to their original position. We recommend wearing your retainers for at least six months.

You’ll need three visits in total. Your dentist will ensure your comfort and oversee the creation of custom clear aligners designed to achieve your ideal smile.

Although not completely invisible, Smile White's clear aligners are very discreet and hard-to-detect.

You may experience some mild discomfort as your teeth move, but this is a good sign! It shows that your aligner treatment is working correctly.

Clear aligners are significantly more discreet compared to traditional metal braces, which can appear unsightly. They are also known for their enhanced comfort, as they do not involve the wires and brackets that often cause discomfort associated with traditional braces.

Yes! In fact, clear aligners are ideal for the treatment of crowded teeth. By slowly moving the teeth, they create the normal amount of space between them.

Teeth whitening is always included with our clear aligner treatment (unlike our rivals!), so that your smile really is the best it can be.

If you’ve been wearing your aligners correctly, but your teeth aren’t straight at the end of your treatment, you may need some additional aligners. We’ll always ensure that you won’t pay extra for this. At Smile White, you pay for a straight smile - and that’s exactly what you’ll get!

Get in touch with your finance provider to double check how much your monthly payments are and if you’d like a reminder on how long your payment plan lasts.

Life happens, payment dates might need changing. Get in touch with your finance provider to see how to adjust your repayment schedule.

If you’d like to pay off your treatment or make a few more additional payments, simply get in touch with your finance provider. They’ll be in the best position to assist with payment repayments.

If you can’t quite remember how much your treatment plan costs and you’d like a reminder, check your order confirmation email for all the details.

IPR is a routine dental treatment for crowded teeth that need a bit of extra room before a teeth straightening treatment. Dentists most often use a diamond coated sanding bag to shave off no more than 0.5mm of enamel, allowing teeth to glide into position. IPR is quick, easy and pain-free, but you may feel mild discomfort.

Attachments are small, teeth-coloured composite “dots” that are strategically placed on specific teeth to provide the ideal amount of tension for precise micro-movements. They also help your aligners stay fixed in place while you’re wearing them. Each dot is removed after treatment during the debonding appointment.

If you have any questions about your aligner journey, next steps or need treatment updates, please email us at hello@smilewhite.co.uk and we’ll get in touch as soon as possible.

For clinical concerns, such as bleeding gums, discolouration, extreme pain or discomfort, sore or inflamed tongue, contact your assigned dentist immediately.

Get in touch with your assigned dentist if your aligners aren’t fitting properly, or you’re not noticing as much movement as expected. They’ll be able to get you back on track.

Don’t worry, it happens. If you lose or break a retainer, contact your assigned dentist as soon as you can. They’ll be able to arrange a replacement, which typically takes around 10 working days to arrive at their practice ready for collection. Replacements are available within reason and at our discretion.

Don’t worry, it happens. If you lose or break an aligner, contact your assigned dentist as soon as you can. They’ll be able to arrange a replacement, which typically takes around 10 working days to arrive at their practice ready for collection. Replacements are available within reason, the sooner you get in touch with your dentist, the sooner we can get you back on track.

If you’ve worn your aligners correctly and they don’t match your treatment plan, we can provide refinements at the discretion of your assigned dentist.

If you’re unhappy with your treatment plan, please discuss this directly with your assigned dentist. They can give you clear clinical insight for the best possible course of action based on your smile goals and dental scan.

The numbers at the bottom of your treatment plan indicate the number of weeks your aligner plan will take. Every week (or two), you’ll switch aligners to the next set until your treatment is complete! Your dentist will talk through how often you’ll need to change your aligners based on your treatment plan.

These pink dots represent the attachment “dots” that’ll be strategically placed on your teeth for the most accurate and predictive results. They’ll be the same colour as your teeth (so undetectable) and will be removed at the end of treatment during your debonding appointment. The decimal numbers on your treatment plan represent IPR treatments.

It’s completely normal to feel mild discomfort as your teeth move into position, but if you feel pain or anything unusual, please contact your assigned dentist immediately.

Yes, just contact your assigned dental practice and rearrange your appointment for a better time that suits your schedule. If you have any other questions regarding your appointments, please contact your dentist for clarity.

If you’re unhappy with our service, please get in touch with us at complaints@smilewhite.co.uk. 

If you feel like you need to cancel for any reason, please email cancellations@smilewhite.co.uk.